What my clients say

From Doubt to Shout: Hear the Raving Tales of Success Unleashed!

Jerome Lefebre Sr.CSM

Aleksandr Romanov

Director of Engineering at AhoyConnect

Jerome is an amazing CSM! He created & automated Ahoy's onboarding system for new customers while saving the human aspect of it, ensuring that they felt welcomed, valued, heard, and loved.

Jerome Lefebre Sr.CSM

Alba Silvente

Developer Relations at Storyblok

Jerome and the success team are customer satisfaction superheroes! They understand our unique needs, provide tailored solutions, and guide us towards customer-centric success. With their wit and dedication, they turn dreams into reality. Buckle up for a fun and effective adventure ­čśŹ

Sr. Customer Success Manager

About me

A man with a passion for leading and guiding teams to deliver exceptional results. With extensive knowledge of industry trends and analysis techniques, I am entrusted with the responsibility of overseeing service development, crafting proposals, and offering expert advice on project execution. My strong leadership abilities enable me to collaborate effectively with cross-functional teams to identify innovative solutions that deliver exceptional value to client's businesses. One of my superpowers consists in understanding and reading the room, knowing when it's needed to simplify the language to assure everyone is on the same page.

Jerome Lefebre Sr.CSM

Work hard, play harder

Outside of work

Outside of work, I thrive on various activities that challenge and push me to my limits. I have a love for endurance sports such as ultramarathons, mountain running, cycling, and CrossFit. These activities not only keep me physically fit but also teach me the importance of perseverance and discipline.

In addition to physical challenges, I also prioritise mental well-being. I find solace in self-improvement books, meditation, and conscious living. These practices help me maintain balance and focus in both my personal and professional life.

Nature is my playground, and I take every opportunity to immerse myself in outdoor activities. Camping, hiking, climbing, and diving are among my favourite pursuits. Being in nature allows me to disconnect from the fast-paced world and appreciate the beauty of our planet.

In summary, I am a dedicated Senior Customer Success Manager who thrives on leading teams, seeking physical and mental challenges, immersing myself in outdoor activities, and embracing the power of music in my life.